Cancellation instructions / return instructions according to § 355 paragraph 2 BGB
right of withdrawal
You can revoke your contract declaration within one week in text form (e.g. letter, fax, e-mail) or by returning the item without giving reasons. The period begins at the earliest with receipt of this instruction. The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to:
CoolPak
Inh : Mert Kaan Pak
Lothringerstr. 139
46045 Oberhausen
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered. If you cannot return the service received to us in whole or in part, or only in a deteriorated condition, you may have to pay us compensation for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to their inspection - as you would have been able to do in a retail shop. You can also avoid the obligation to pay compensation by not using the item as if it were your property and refraining from anything that could impair its value. Transportable items are to be sent back. You have to bear the costs of the return if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of EUR 40 or if you have not yet paid the consideration or a contractually agreed price for the item at the time of the cancellation have made the agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent by parcel will be picked up from you. You must fulfill your obligations to refund payments within 30 days of sending your cancellation notice. Exceptions Unless otherwise specified, the right of withdrawal does not apply to contracts that are concluded in the form of auctions (§ 156 BGB).